The serious stuff! Returns & Exchanges.

365 Day Returns & Exchanges

We're sure you'll love your indi pole wear! That's why we offer a 365 day Return and Echange policy. If you're not happy with your purchase, return the item in its original, unworn condition within 365 days of purchase, and we'll refund or exchange you.

Items purchased by Australia customers will be eligible for Return or Exchange.

Items purchased by International customers will be eligible for Return only.

Unfortunately, we don't refund shipping costs incurred when sending items to us.

Please email to get our Returns/Exchanges form to include when you send your order back to us.

Please use a tracked postal service when sending items to us, so that we can locate your parcel throughout its journey. We take no responsibility for items lost in transit.

Our Quality Guarantee

We believe in people who care about their craft. All our garments are made by hand in Australia, by dressmakers with expert skill & a wealth of knowledge. For this reason we 100% guarantee the quality of all our garments. If you're not happy with the quality of our workmanship or your item is faulty, we will replace it at no expense to you.

Please note: Items will be accepted for return or exchange if they are in "original condition": All items must have all original tags & labels attached, not worn except for trying on items for sizing, not washed, no marks from sweat or makeup. To ensure items are protected from damage during transit, return items in their original packaging or similar.

  • "I got the shorts with the extendable bottoms and they fit wonderfully! The shorts will not be my only purchases with Indi pole wear however I do think I'll wait for some sales/Christmas as a gift to myself. You can tell the shorts are quality made, unlike other pole fitness brands where myself and my pole-mates all thought the clothing was rather cheap for the price. I don't mind paying a bit more for something that will last me years to come and I'll really enjoy wearing. I can tell these shorts will last, and all of the girls at the studio were checking both pairs out"
    – Rhiannon
  • "I recently purchased a Flier top and Samba bottoms and I love them! Your size chart was accurate, both very comfortable. I really like the thin back on the top for shoulder range of movement. Even the pad inserts are great quality, which is important! The samba bottoms are an excellent cut, perfect for my shape with the right amount of coverage. I think the black binding really sets off the Expressionism print (which is stunning, I've had lots of compliments)."
    – Karen
  • "As you know I love your pole wear, it’s so unique and definitely makes me feel great when I'm wearing it and poling in it. I get so many compliments from my students at the studio asking me where I got my pole wear from and I always tell them - indi pole wear."
    – Hayley
  • "I am very happy with my new pole gear! Fits great, beautiful colours, love the personal note with the parcel."
    – Abbey
  • "Great customer service and quality!"
    – Lexi
  • "I am so very pleased with my order that I received some time ago. The items are beautiful and beautiful to wear. I use my Jade Lines top for all my exercise needs, it has the right amount of constriction and cover. I even wore it to karate training beneath my karate gee tonight. The material is perfect for working up a sweat and its constrictive enough to secure the bosoms without the discomfort of clips, wire or padding."
    – Kate
  • "I love my new indi pole wear!! Especially the freebird crop top. Its such a beautiful design, I got so many comments when I wore it to my class!"
    – Elyce
  • "Just wanted to say my Indi pole wear fits like a glove and I couldn't be happier! Thank you so so much! I wore them to my pole class last week and received so many compliments! Your brand makes me feel empowered and ready to take on any challenge my class could throw at me! I feel confident and proud to be in my own skin! I love my limited editions! They will be treasured always."
    – Emily